TRUST AND SAFETY

We take your safety seriously.

Wdrbe is built on a high standard of personal security for our members. We work proactively on tools and policies that help our community thrive, whether you're buying or selling. Here's what you should know.

BUYING

Buyer protection.

When you pay through Wdrbe, our mandatory Buyer Protection is applied to your order. It helps ensure safe payments, gives you the right to claim a refund, and access customer support.

Learn more about Buyer Protection

Secure transactions
Your money is held securely throughout the transaction. All Wdrbe payments are encrypted and handled by our trusted payment partners, so money is sent and received safely and reliably.
Our support
Reach out whenever something goes wrong, and we'll see every issue through to its resolution.
Visit the Help Centre

BEHIND THE SCENES

Platform security.

Alongside Buyer Protection, we run systems across the marketplace that keep listings, messages and payments safe.

Anti-spam tools
We proactively run systems that spot inappropriate content. Much like the spam filters in your email, they work to automatically block suspicious content in messages.
Data protection
We take your privacy seriously. Our Privacy Policy explains how we handle your personal data and the rights you have over it.
Read our Privacy Policy
Risk scoring
Behind the scenes, we use predictive analysis to detect suspicious activity, listings or orders, such as illegal or hazardous products, so our team can respond early.

COMMUNITY

We build trust together.

Trust on Wdrbe comes from members as much as from us. Here's how you can help.

Communicate
Wdrbe's secure messaging lets you ask about every detail before you buy. Being polite and considerate builds trust instantly.
Review
Members can only leave feedback after a completed order, so the feedback on profiles comes from real experiences. Leave feedback after each order to get it in return.
Get verified
Verify your account to boost your trustworthiness. To check whether another member is verified, open their profile.
Be proactive
A complete profile increases trust and can boost your sales. If you see something that falls short of our community standards, report it so our team can take care of it.